Michael Thurman
UX Designer.

Solo course project

• Designed a mobile ticket-purchasing flow in Figma, from initial research to high-fidelity prototypes, focused on straightforward checkout and transparent pricing.
• Interviewed five screened event-ticket buyers; translated their needs into personas, journey maps, and a mobile purchasing flow.
• Moderated low- and high-fidelity tests with the same five participants; refined ticket controls and Checkout prominence based on observed difficulties.

Solo course project

• Extended the app concept into responsive website layouts and prototypes for event discovery and ticket purchasing.
• Compared the app prototype with a low-fidelity mobile website in moderated testing with five participants; carried forward the larger controls and simpler layout they preferred.
• Tested the high-fidelity website in a subsequent usability study; retained the darker theme based on participants’ reported readability and visual preferences.

• Develop brand identities through concept consultation and logo design; implement them across print and digital platforms, including postcards, direct mailers, brochures, websites, apps, and ads.
• Work with service businesses, appliance e-commerce clients, artists, photographers, churches, and other organizations, adapting design and communication to different client needs.

Mobile Expert / Keyholder, 2014–2024

• Trained employees on customer experience, products, and services; helped customers resolve device, billing, service, and account issues.

Google UX Design Certificate

Completed July 2026

Bachelor of Fine Arts, Graphic Design

Valdosta State University · 2008